1. Armo
  2. Main Forum
  3. 13-08-2020 11:09
Ring up at 10 on the dot, queue position 2 and quite happy with myself for getting in sharp.

It's taken me 45mins to go from position 2 to position 1.

Trust Carlisle to find away, against all odds, to piss people off.
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Phoned about 20 seconds after 10am and couldn't get through until just after half past. Now number 20 in the queue.
  1. 13-08-2020 10:57
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  3. # 1
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Phoned about 20 seconds after 10am and couldn't get through until just after half past. Now number 20 in the queue.


Jesus! was going to phone this afternoon but think I'll wait till next week when it's hopefully quieter. Can't be on the phone for a 2 hours while at work. I don't know why they couldn't have some sort of online form to fill in.
  1. 13-08-2020 11:07
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  3. # 2
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TH, up to you but took me 70mins to go from position 2 to getting through. But hey, at least Carlisle will be making a chunk on that 0844 number...............
  1. 13-08-2020 11:20
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  3. # 3
ccu
Site Admin
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Why didn’t you just ring the 0330 094 5930 number?
  1. 13-08-2020 11:39
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  3. # 4
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Number 10 in the queue now.
  1. 13-08-2020 11:40
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  3. # 5
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Yeah, CCU, the 0844 number actually just points to a 01228 number so if you know the local number your golden.

But the 0844 is the number advertised.
  1. 13-08-2020 11:47
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  3. # 6
ccu
Site Admin
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Club have pushing the 0330 one on Social Media today!
  1. 13-08-2020 11:59
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  3. # 7
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All I get when ringing the 0330 number is "Sorry, your call cannot be completed at present. Please try later"
  1. 13-08-2020 12:04
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  3. # 8
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All I get when ringing the 0330 number is "Sorry, your call cannot be completed at present. Please try later"


Thats what I got for half an hour. I just kept trying till I got through.
  1. 14-08-2020 06:36
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  3. # 9
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Same here. I might just have a wander down BP tomorrow, nowt else to do. I'll probably pop in the Beehive while I'm passing, be rude not too
  1. 13-08-2020 12:08
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  3. # 10
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No9, been on 1 hour 45!
  1. 13-08-2020 12:10
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  3. # 11
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Just got it renewed now, took 2 hours 12 minutes from first trying to get through and spent 1 hour 40 minutes of that on hold.
  1. 13-08-2020 12:14
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  3. # 12
ccu
Site Admin
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You can now email Terracing Renewals:

C4469F08-5E0E-4160-B013-76FF9023CD0E.jpeg
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  1. 13-08-2020 12:37
  2. Main Forum
  3. # 13
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Good. As it should have been in the first place.

Easier for them and easier for the customer.
  1. 13-08-2020 13:28
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  3. # 14
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They won't give you any credit for it Tashy! ;)

Tinpot when it comes to things like this.
  1. 13-08-2020 14:41
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  3. # 15
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Just got it renewed now, took 2 hours 12 minutes from first trying to get through and spent 1 hour 40 minutes of that on hold.
:o
  1. 13-08-2020 14:43
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  3. # 16
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No surprise there then. Customer satisfaction through the roof. It's as if they don't want people's money.
  1. 13-08-2020 16:05
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  3. # 17
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Did mine by email. As Tash said simple
  1. 13-08-2020 16:38
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  3. # 18
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Has anyone who emailed actually had a reply yet? I emailed pretty much as soon as they said we could, but no response as yet.
  1. 13-08-2020 16:56
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  3. # 19
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No surprise there then. Customer satisfaction through the roof. It's as if they don't want people's money.


Sorry Wukkie. You’re welcome to find any excuse to twine on and on about things which happened in the 2019/20 season. But you will need to wait until your season ticket for a seat in the Mavis Wilton stand is renewed before you can twine about 2020/21
  1. 13-08-2020 17:10
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  3. # 20
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Ticket office staff rang me back. Got our tickets sorted no bother. Had to move to different seats but not too far from our normal seats. Happy with customer service. Let the season begin.
  1. 13-08-2020 18:05
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  3. # 21
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Whats the rush for season tickets..nobody is getting in anytime soon like
  1. 13-08-2020 18:52
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  3. # 22
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Can't talk for anyone else but block 6 is quite busy and i'd like to be near my old seat (they're skipping every other row so.....)
  1. 13-08-2020 19:26
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  3. # 23
ccu
Site Admin
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  1. 13-08-2020 19:36
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  3. # 24
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Whats the rush for season tickets..nobody is getting in anytime soon like.


In reply to that Mark, I like watching from the west stand and as it is at capacity now i think I've done the right thing in getting mine sorted on the first day. However your right, there's no real rush if your not fussed about where you watch from.
  1. 13-08-2020 21:34
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  3. # 25
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NC - “We have now seen that our seating availability has been used very quickly with small groups and pairs, and we are now faced with areas where only single fans can sit."

Where are the poor buggers who are married gonna sit?
  1. 13-08-2020 21:03
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  3. # 26
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So is there a possibility that existing ST holders won't get in? Let alone non-ST holders (who presumably have no chance)
  1. 13-08-2020 23:31
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  3. # 27
ccu
Site Admin
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So is there a possibility that existing ST holders won't get in? Let alone non-ST holders (who presumably have no chance)


We have roughly 2k ST holders? And a Capacity of just over 17k. That’s approx 12%?

I’d be surprised if we were only allowed that many in our Ground - Mind there’s been no official word of just how many we’ll be allowed yet.
  1. 14-08-2020 06:50
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  3. # 28
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We are lucky in that we have a large capacity. Rochdale have said that they can not accommodate all season ticket holders and it is first come first served.
  1. 14-08-2020 07:09
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  3. # 29
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I have just Reserved my season ticket. I rang the 0330 number and it was answered almost immediately. The whole phone call took 3 minutes and 14 seconds and was very pleasant. No seats left in B and C stands so I'm back in the Paddock where I belong :D
  1. 14-08-2020 15:11
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  3. # 30
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It’s the only season, I remember where a season ticket is worthwhile.

October looks like the start date for supporters, which isn’t far away.

It looks like between 2k and 3k will be the attendance. With so many away and recent seasons it’s important more than ever to get a good start as those that can’t go currently may never return.
  1. 14-08-2020 15:59
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  3. # 31
ccu
Site Admin
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  1. 14-08-2020 18:27
  2. Main Forum
  3. # 32
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It is good that they are explaining the reasoning behind the way the seats are being allocated. In fact, throughout this whole palaver, the Club have been excellent in the amount and quality of information they have given us. We have been quick to criticise them in the past - frequently with some justification - but this time we should acknowledge how well they have done and thank them.
  1. 14-08-2020 22:44
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  3. # 33
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It’s because they need us more than ever.

I think they have finally twigged that if you make a decision and explain it people will understand the reasoning behind it even if they don’t agree. Previously the clubs made odd decisions and when questioned remained silent and got people’s backs up.

I think the clubs been excellent through the whole thing. It’s a strange time for all and Clibbens Is providing and others with regular updates. You can’t ask for more than that.

I don’t think I’ve said, in ten years, something the clubs done is excellent but it is and I hope it carries on. It’s also good of the club to publicly thank the ticket staff because I’m sure it’s difficult for them. The system wasn’t good, but they listened and did emails.
  1. 14-08-2020 23:04
  2. Main Forum
  3. # 34
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season ticket holder for the last five years , d stand, try moving me clibbins .
  1. 15-08-2020 21:43
  2. Main Forum
  3. # 35
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Be careful what you wish for ILJP or Patty will be bringing his hired muscle.
  1. 15-08-2020 23:34
  2. Main Forum
  3. # 36
ccu
Site Admin
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Interesting the Crowd at the Snooker today, whilst not full, definitely more together than CU’s seating will be, and this was indoors.

Oh, and masks can’t be compulsory judging by a lot without!
  1. 16-08-2020 00:15
  2. Main Forum
  3. # 37
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Surprising so many people are buying a ticket and might never see a game for the foreseeable. No need for masks outside.

Optional at snooker once you sit down but compulsory when you’re wandering about inside. Anybody that complains gets turfed out by Barry Hearn!
  1. 16-08-2020 10:08
  2. Main Forum
  3. # 38
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At the snooker they never, the majority, had masks on while watching the snooker. They need to wear them when they move around.

At football it’s outside, but it’s a bit different as with snooker your silent but football you scream/shout and chant and part of attending.

If social distancing is in place and you’re outside there’s no need for masks really to be compulsory but wear one if you want.
  1. 16-08-2020 11:52
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  3. # 39
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Be careful what you wish for ILJP or Patty will be bringing his hired muscle.


He saves that for MRF!
  1. 16-08-2020 11:58
  2. Main Forum
  3. # 40
ccu
Site Admin
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  1. 21-08-2020 21:16
  2. Main Forum
  3. # 41
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The latest update says they aren’t taking money yet.

However the info they gave out first said from 24th August you’ll have 7 days to make payment or your reservation will be released.

So do we have to pay them for our season tickets next week or not?
  1. 22-08-2020 00:31
  2. Main Forum
  3. # 42
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I understand that when we know how many home games we are allowed to attend CU will calculate season ticket prices pro-rata and ask us by email to buy ticket within a week
  1. 22-08-2020 09:35
  2. Main Forum
  3. # 43
ccu
Site Admin
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  1. 22-08-2020 18:59
  2. Main Forum
  3. # 44
ccu
Site Admin
Accepted Answer Pending Moderation
  1. 29-08-2020 15:14
  2. Main Forum
  3. # 45
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Are most clubs having no away fans?
  1. 29-08-2020 22:30
  2. Main Forum
  3. # 46
ccu
Site Admin
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Likely. Just not worth the hassle seems to be the view...
  1. 29-08-2020 22:59
  2. Main Forum
  3. # 47
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So looks like we’re at least going to be back in for the Barrow game if not sooner, based on Nigel Clibbens’ recent comments. They should get the info this week to start taking season ticket payments.

It would be great if we could back in BP for the Southend game.
  1. 30-08-2020 12:03
  2. Main Forum
  3. # 48
ccu
Site Admin
Accepted Answer Pending Moderation
Looked at Pics of the test area from Brighton v Chelsea, only spaced one seat apart and masks not needed once sat down...

0C9A9EAC-3F32-479F-91C2-9141E11046C0.jpeg

CU are two seats apart, rows missed out and masks compulsory...
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  1. 30-08-2020 12:41
  2. Main Forum
  3. # 49
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I’ll be taking my mask off once in situ.
  1. 30-08-2020 12:53
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  3. # 50
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