1. BoardAdmin
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  3. 24-04-2020 18:15
Hi all,

We’ll be implementing some behind the scenes changes in the coming weeks.

Upgrading the software that runs the Forum etc, should mainly be stuff that won’t affect you lot, but could be some cosmetic changes too!

We’ll update as/when it happens, in case the site goes clunky or changes suddenly.

May as well get it done whilst football is on hold in these strange times.

Hope you’re all well!

Admin.
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I've just tried the Covid thread and 24th Jan is the latest post I can view now.
  1. 28-06-2020 15:57
  2. Main Forum
  3. # 51
ccu
Site Admin
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Just clicked on the corona virus thread and it took me to the first post at the start of the thread and below it says there are replies and your not allowed to view. Noticed it was set on oldest?


That’s what we’re investigating. Cheers.
  1. 28-06-2020 15:50
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  3. # 52
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Just clicked on the corona virus thread and it took me to the first post at the start of the thread and below it says there are replies and your not allowed to view. Noticed it was set on oldest?
  1. 28-06-2020 15:38
  2. Main Forum
  3. # 53
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We all know the answer to that one CW. The result will be a landslide. The only ones who think it's been a good change are the Mods.

Some threads read from top to bottom and some from bottom to top for me.
  1. 28-06-2020 14:04
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  3. # 54
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Have a poll if you think it stacks up well to the previous format CCU/Chris
  1. 28-06-2020 13:38
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  3. # 55
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It still takes me to the last post in the thread, i then have to scroll up to find the last post i read. When I click the latest tab it takes me to the very first post in the thread. Previously when i opened a thread it took me straight to the last post i read. It's very annoying.
  1. 28-06-2020 12:53
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  3. # 56
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Chris which threads is the error still showing for you, I'll have a look and see if I get it as well. It does seem quite strange, I'd have thought that an error should just display for everyone whereas this one seems selective. Could it have something to do with whether you have made a post in that thread?
  1. 28-06-2020 12:41
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  3. # 57
chris
Site Admin
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Have you changed anything during the weekend? I tried replicating the issue where you need to click latest to see replies, the one that to start with it just says "There are replies but you are not allowed to see them" last night. I wasn't able to, but could just be that some threads work and some don't. If it does happen again I'll get a screenshot and make a note of which thread.


It is still happening, I have some links to affected threads though I'm not sure it happens to everyone on them all - it did happen to me when viewing the ones passed over.

If you can't see something that previously worked before being logged in, for the error that says:

"There are replies in this post but you are not allowed to view the replies from this post."

Is the one we are working on with StackIdeas support and are updating them every time we find an issue with this specific problem. For some reason, clicking the 'Latest' option works and show them all. Clicking the 'Oldest' filter option again then shows them in the original order with no error, it's proving hard to track down.
  1. 28-06-2020 11:44
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  3. # 58
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I often think people over react to any change to something they are used to.

however this new forum is terrible. There are threads that say there are replies but I’m not allowed to view them. On the occasions I can view replies they are often in some weird order.

I hope it gets sorted before football is back otherwise I think this place will die out.
  1. 28-06-2020 11:40
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  3. # 59
ccu
Site Admin
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Hope you all understand why we’ve done it during the off-Season now!

:D
  1. 28-06-2020 11:31
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  3. # 60
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There's a distinct lack of flow to posts since the change I'm not overly keen on each one being boxed off also unless your logged in you can't view last posts.
Apart from that it's fine just going to take getting used to.
  1. 28-06-2020 10:51
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  3. # 61
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Not allowed to see previous posts and not clear where you are when you return to a thread. Hope it gets sorted, it would be a great shame if this once busy, thriving site Peters out and people give up.
  1. 28-06-2020 10:50
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  3. # 62
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Have you changed anything during the weekend? I tried replicating the issue where you need to click latest to see replies, the one that to start with it just says "There are replies but you are not allowed to see them" last night. I wasn't able to, but could just be that some threads work and some don't. If it does happen again I'll get a screenshot and make a note of which thread.
  1. 28-06-2020 09:27
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  3. # 63
chris
Site Admin
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Just being able to see the last post you've read & able to reply would be a great start ...
Dont need bells and whistles


I'm looking into this one, I don't think it's a standard feature unless I'm missing something.

Also, for those who are getting the permissions message when viewing a thread, can you possibly take a screenshot and let us know exactly which thread this happened on? A link or thread title if possible.

This bit is proving very hard to track down as from what it seems, it is not affecting everyone in the same way on any given thread.

Thanks!
  1. 28-06-2020 09:09
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  3. # 64
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Just being able to see the last post you've read & able to reply would be a great start ...
Dont need bells and whistles
  1. 27-06-2020 17:30
  2. Main Forum
  3. # 65
chris
Site Admin
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Fair enough. It's not about extra features really, I just get the impression from looking at the two systems and from what I've heard people say that Discourse is a lot easier to set up and administrate "out of the box" and seems to have a decent support community. Although I qualify all of that by adding that I haven't personally ran any Discourse forums so couldn't give first hand experience of the software back end.


If we can get some suggestions from members on what they want to be able to do and see, we can look at the options - forums are generally 'boring' to look at...there are only so many ways you can organise and display posts. It's more the problems people are having and would like solved that I am keen to hear - just saying it looks like MSDOS isn't as useful as explaining why the way it looks is causing you problems - give us specifics :)
  1. 27-06-2020 15:39
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  3. # 66
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This is really not good

I have a choice now between 'MS-DOS 92' and the 'Ad-Fest' that is the other fans website

The joys of being a CUFC fan - 'Do not think the despair will last forever...... it'll get worse'


https://getadblock.com/

There you go, no need to thank me.
  1. 27-06-2020 15:24
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  3. # 67
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Fair enough. It's not about extra features really, I just get the impression from looking at the two systems and from what I've heard people say that Discourse is a lot easier to set up and administrate "out of the box" and seems to have a decent support community. Although I qualify all of that by adding that I haven't personally ran any Discourse forums so couldn't give first hand experience of the software back end.
  1. 27-06-2020 15:24
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  3. # 68
chris
Site Admin
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Are you paying for EasyDiscuss support?


Yes, the software is an annually licenced extension and the support is available because of it - support is officially restricted to fixing bugs as opposed to adding features, however they did help me sort out the date/time display on posts which some asked about.


Have added more information to my reply, could you at least take a look at Discourse? The community does seem quite active so I think you could get support for issues without having to pay any annual fee or license, save you some money.


It's kind of not down to me - I'm a Joomla fan and have used it for close to 20 years (from it's Mambo roots).

Changing to a different platform is up to the forum owners and isn't something I'd be able to look at, I don't have the desire or capacity to learn another solution :)

There were no migration routes from the original forum before Kunena - the Kunena site change started from scratch. New users, empty categories...

With the poor support from Kunena, and having used StackIdeas stuff for a long time (not just EasyDiscuss), the fact that EasyDiscuss had a migration path to retain users, categories and posts left it one I could help with. I don't believe there is a way back to Kunena without losing all added posts since, and I don't think there is a way to migrate the current platform to Discourse - it would be starting again.

What features of Discourse would you like to see here?
  1. 27-06-2020 15:13
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  3. # 69
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Are you paying for EasyDiscuss support?


Yes, the software is an annually licenced extension and the support is available because of it - support is officially restricted to fixing bugs as opposed to adding features, however they did help me sort out the date/time display on posts which some asked about.


Have added more information to my reply, could you at least take a look at Discourse? The community does seem quite active so I think you could get support for issues without having to pay any annual fee or license, save you some money.
  1. 27-06-2020 15:04
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  3. # 70
chris
Site Admin
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Are you paying for EasyDiscuss support?


Yes, the software is an annually licenced extension and the support is available because of it - support is officially restricted to fixing bugs as opposed to adding features, however they did help me sort out the date/time display on posts which some asked about.
  1. 27-06-2020 14:49
  2. Main Forum
  3. # 71
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Are you paying for EasyDiscuss support?

I'm not affiliated with the Discourse developers, and I don't stand to benefit in any way if you use it, nor lose out in any way if you don't. I'm just suggesting it as an alternative because I don't think what we have now is all that good and I believe Discourse is easier to get set up and administrate.

You can try it out here for free https://www.discourse.org/ After 14 days it costs if you host it on their servers but if you self host it's completely free forever. Could you at least look into it? If you try it out and don't like it then fair enough, nothing lost, plus it will stop me banging on about it :p

There also seems to be a very active community for support with any issues as well

https://meta.discourse.org/
  1. 27-06-2020 14:52
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  3. # 72
chris
Site Admin
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If anyone has specific things they'd like to see or change, please let us know - some have worked out that we're now using EasyDiscuss from StackIdeas. Previously it was Kunena. Some changes might be options we can change in the backend, some may not be. Anything not a standard settings change will not be as quick to look into and possibly implement.

Kunena was a 'free' solution - whilst it generally worked, support was poor (almost non-existent). We had ongoing issues with not being able to use Polls, some post features not working and causing black screens with no way to get back but refresh the page or click the Back button.

There will be some features that Kunena had that EasyDiscuss does not, however the support from StackIdeas has been good so far. The permission to view posts issue is taking some tracking down - it isn't easy to reliably replicate so might take a little time to investigate and work out.

There are features which Kunena lacked that members complained about when the website first moved away from the original format many years ago - for example, Private Messages. That one was mentioned many times...EasyDiscuss supports PM's...but for now, admin have chosen to leave it disabled.

We also have the abilility to create a custom 'Forum Home Page' - if anyone is genuinely interested, we can build a number of 'modules' into what members suggest will be genuinely of use to them:

https://stackideas.com/docs/easydiscuss/administrators/modules/introduction (I don't think this is blocked unless logged in).

If there are readability issues for colour, layout...let us know, we will do our best to resolve them.
  1. 27-06-2020 14:19
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  3. # 73
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Very bold of you
  1. 27-06-2020 14:10
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  3. # 74
chris
Site Admin
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I tried to make a line bold there and that didn't work as it's all in bold anyway. Not very user friendly at all or good to look at.


For some reason, and this will have been in place since Kunena was being used, the website body font was set as 600 weight...it is now regular - so bold should now be clear:

Bold sentence...
  1. 27-06-2020 14:08
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  3. # 75
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We currently have a raised issue regarding the viewing problem that seems to appear, we’re waiting for feedback on this to come back through. When we have it, we’ll update. We’re also looking at some of the modules involved to see if any tweaking here can help.

I’ve been monitoring usage before and after the change, and in terms of folk popping on for a look, there’s very little difference in number. In terms of number of posts, it’s lower, but that is also linked to the fact that very little things CUFC are happening at the moment - No fixture release, pre-Season games to look forward to, kit released delayed, little transfer activity. Add in that folk have debated the arse of topics such as Coronavirus and Politics and we’re in a traditional summer lull.

Do you own shares in Discourse Kess?!


It's not a company lol, it's just forum software. CCU you can see the logs so will know more about visitor numbers, but I get the impression most people aren't happy with the new change and I was just wanting to offer help or support in any way that I can and that offer remains open.
  1. 27-06-2020 13:14
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  3. # 76
ccu
Site Admin
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There's been very little going on since March so you can't blame that on the downturn in pots.


The Coronavirus Thread was seeing anything from 20 to 200 posts a day from mid-March to the end of April!
  1. 27-06-2020 12:23
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  3. # 77
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I tried to make a line bold there and that didn't work as it's all in bold anyway. Not very user friendly at all or good to look at.
  1. 27-06-2020 12:22
  2. Main Forum
  3. # 78
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There’s been feedback both positive and negative, not just on here but also via messages on our Twitter and in person when I’ve seen fellow Boarders out and about.

Personally, I’ve used the new version on both mobile and laptop, and found very little difference in posting (Once we disabled a few bits and bobs which were there initially).

We’ve also fiddled with the shading to tone down the ‘white on white’ look, something that was more obvious via computer than mobile. I use mobile probably 75% of the time and the view for me is fine.

We currently have a raised issue regarding the viewing problem that seems to appear, we’re waiting for feedback on this to come back through. When we have it, we’ll update. We’re also looking at some of the modules involved to see if any tweaking here can help.

I’ve been monitoring usage before and after the change, and in terms of folk popping on for a look, there’s very little difference in number. In terms of number of posts, it’s lower, but that is also linked to the fact that very little things CUFC are happening at the moment - No fixture release, pre-Season games to look forward to, kit released delayed, little transfer activity. Add in that folk have debated the arse of topics such as Coronavirus and Politics and we’re in a traditional summer lull.

Do you own shares in Discourse Kess?!


There's been very little going on since March so you can't blame that on the downturn in pots.
  1. 27-06-2020 12:20
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  3. # 79
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This is really not good

I have a choice now between 'MS-DOS 92' and the 'Ad-Fest' that is the other fans website

The joys of being a CUFC fan - 'Do not think the despair will last forever...... it'll get worse'
  1. 27-06-2020 12:16
  2. Main Forum
  3. # 80
ccu
Site Admin
Accepted Answer Pending Moderation
There’s been feedback both positive and negative, not just on here but also via messages on our Twitter and in person when I’ve seen fellow Boarders out and about.

Personally, I’ve used the new version on both mobile and laptop, and found very little difference in posting (Once we disabled a few bits and bobs which were there initially).

We’ve also fiddled with the shading to tone down the ‘white on white’ look, something that was more obvious via computer than mobile. I use mobile probably 75% of the time and the view for me is fine.

We currently have a raised issue regarding the viewing problem that seems to appear, we’re waiting for feedback on this to come back through. When we have it, we’ll update. We’re also looking at some of the modules involved to see if any tweaking here can help.

I’ve been monitoring usage before and after the change, and in terms of folk popping on for a look, there’s very little difference in number. In terms of number of posts, it’s lower, but that is also linked to the fact that very little things CUFC are happening at the moment - No fixture release, pre-Season games to look forward to, kit released delayed, little transfer activity. Add in that folk have debated the arse of topics such as Coronavirus and Politics and we’re in a traditional summer lull.

Do you own shares in Discourse Kess?!
  1. 27-06-2020 12:07
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  3. # 81
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Could the admins at least look into the possibility of using Discourse instead? The feedback on the new system has generally been quite negative and I just want to help out where possible by suggesting possible alternatives.
  1. 27-06-2020 11:56
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  3. # 82
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Agreed. Its horrible, to the point its so user un-friendly I hardly log on any more. Time for a rethink from admin.
  1. 27-06-2020 10:19
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  3. # 83
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Sadly this is my last post for a while, at least until you get a functional, easy to use forum.

Hopefully you can get it sorted out, best of luck.
  1. 27-06-2020 09:55
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  3. # 84
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Sad to say, can't get away with this site anymore.
  1. 27-06-2020 09:49
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  3. # 85
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This new set up is rubbish! I tried to get on to a couple of very recent threads to be told I could not access previous replies. I clicked on the "latest" tab & got them in effect upside down with the latest post first. Other threads I can access directly have them with the latest post last as it should be.
What a crock of sh1te!
  1. 25-06-2020 19:41
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  3. # 86
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Time to scrap and go back... or time to find another forum ?


If only one was available.......

;)


Just registered
  1. 25-06-2020 08:51
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  3. # 87
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Time to scrap and go back... or time to find another forum ?


If only one was available.......

;)
  1. 25-06-2020 08:24
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  3. # 88
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Time to scrap and go back... or time to find another forum ?
  1. 25-06-2020 01:49
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  3. # 89
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FAO Mods

As the issue seems to be posts don't appear unless you click on "latest" as opposed to the default "oldest", could it be that there is some setting where posts older than a certain amount of time are hidden by default unless the user chooses to see all latest posts? In which case it would just be a matter of disabling/changing that option.
  1. 21-06-2020 09:49
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  3. # 90
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I can’t see any responses on any thread, seems to have got worse.
  1. 20-06-2020 17:56
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  3. # 91
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There are replies to this post, but you are not allowed to view the replies from this post.

This appears for me in some of the threads.


This is being investigated, as I’ve noticed it myself...


I'm also getting it as well now. Is there anything we can do to help?
  1. 20-06-2020 03:00
  2. Main Forum
  3. # 92
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I'm not one for being overly negative but this is just not fit for purpose.
I know you say you are still working on it but this setup needs more than a few tweeks.
Good luck anyway but I fear the worst.
  1. 19-06-2020 20:36
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  3. # 93
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Be great if it directed you to the first unread post when you click on a thread instead of the last post.
  1. 19-06-2020 18:27
  2. Main Forum
  3. # 94
ccu
Site Admin
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This sounds like a big mistake to me. You have updated the site for the benefit of a better back end, when the front end for the majority of users is totally broken.

New version does not seem to be fit for purpose and needs a big overhaul (or just going back to the old version). I think the new version may prove the death of the forum. Others have mentioned it too, I know since the new version I find myself logging on less and less.


With the back end of the old one being not fit for purpose, the front end would become problematic and in time fail to work properly.

As said several times, still tweaks being made, emails going back and forward daily associated with.

It’s why it’s been done in the quiet period, better to work on it in mid-June than during say December!
  1. 19-06-2020 16:13
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  3. # 95
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The old version wasn’t working fully though, in terms of what we see/use, so had to go. The new back end is far easier for us to use.

As said, several times, still looking at a few bits and piece...


This sounds like a big mistake to me. You have updated the site for the benefit of a better back end, when the front end for the majority of users is totally broken.

New version does not seem to be fit for purpose and needs a big overhaul (or just going back to the old version). I think the new version may prove the death of the forum. Others have mentioned it too, I know since the new version I find myself logging on less and less.
  1. 19-06-2020 15:33
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  3. # 96
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Just got the same message too. Go back to the old one as this one is a busted flush.
  1. 19-06-2020 15:17
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  3. # 97
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There are replies to this post, but you are not allowed to view the replies from this post.

This appears for me in some of the threads.


This is being investigated, as I’ve noticed it myself...


I’ve been getting that for a couple of days.

Currently this forum is bust. Coming from me that means something, but welcome to my world.
  1. 19-06-2020 15:09
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  3. # 98
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Can we just go back to - as it was?

Very poor and could be the death of it!

Is the coronavirus thread dead?
  1. 19-06-2020 00:01
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  3. # 99
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CCU something else, with the "Last Reply" bit it's sometimes giving incorrect times. Like if I reply to a post at 1:00, it sometimes says Last Reply was Kessler at 2:30. Very minor issue but just thought I should mention it.
  1. 18-06-2020 22:51
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  3. # 100
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